What do you need to know about this Recall?
An electrical component in the dishwasher can overheat, posing a fire hazard. As of April Viking has received 21 reports of incidents, including five reports of property damage from fires. As of April 10th, 2012, no injuries have been reported.
This recall includes Viking 24″ Professional, Designer and Custom Panel dishwashers manufactured between May and September 2010. They were sold in black, white and 24 other custom colors, stainless steel and with custom wood panels. The name “Viking” appears on the control panel at the top of the door. The model and serial number are located on the identification plate mounted on the inside on the left side of the dishwasher door opening. The first six numbers in the serial number are the manufacture date in mmddyy format, e.g., serial number 052610 was manufactured on May 26, 2010. Model and manufacture dates included on this recall are as follows:
- Model Numbers Starting with*: DDB325, DFB450,VDB325,VDB450
(Model numbers ending with an E are not included on the recall)
- Date codes – first six digits of serial number: 052610 through 091510
Approximately 2,000 of these products were sold at Appliance and specialty retail stores nationwide from June 2010 through March 2012 for between $1,425 and $2,000.
What should you do if you own one of these products?
Consumers should immediately stop using the recalled dishwashers and contact Viking’s hotline for a free in-home repair. For additional information, contact Viking toll-free at (800) 241-7239 from 8 a.m. to 5 p.m. ET, Monday through Friday or visit Viking’s website. Consumers should be aware that it is illegal to resell or attempt to resell a recalled consumer product.
